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Customer reviews of Hillington Motor Company Ltd

At Hillington Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hillington Motor Company Ltd

Hillington Motor Company Ltd
5
4.9

Based on 193 customer reviews

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  • 5

    Excellent team

    By robert P on 20 September 2020 | Verified purchase

    Great stock of cars, very helpful & friendly. Amazing service from the salesman. Highly recommend

    Reply from Hillington Motor Company Ltd on 21/09/20

    Rob honestly from that first call when you inquired regarding our Evoque to that memorable call the next morning.....need I say no more! Seeing you and Lisa's face when you both came through to view the Land Rover, know I know you asked Lisa to play it cool and not show that she had truly fallen in love with it. As we joked about on the phone first impressions are key hence i like to have it presented to the highest possible standard. We did promise to do everything for you even the small attention to detail like a plate because like yourself your in business and pride yourself on good customer service and going out your way. Anyway seeing Lisa's face when you both came to collect it was a picture. I know the chat wasn't the best but there is a genuine offer anytime your both through this way there is a peroni with your name on it. It was a pleasure dealing with you both. Thanks again Scott


  • 5

    An easy and fun experience buying from Hillington

    By David H on 19 September 2020 | Verified purchase

    My dealings with Hillington Motor Company can only be described as first class! From my first enquiry through to viewing, buying and collecting the car, the process was made very easy. I dealt with Scott from start to finish and even on his day off, my enquiries were answered quickly and efficiently by others in the team. Having put a deposit on the car, turn around time to having it prepped and ready to go was very quick and upon collecting the car I was very happy that everything had been taken care of. At no point were heavy handed sales techniques used, or pressure applied, so often seen in the motor trade, which made buying the car and dealing with the team at Hillington, an absolute pleasure. With an impressive array of stock, the hard part was not being drawn to smashing through my budget and being distracted by plenty of really nice cars. Thanks again guys, a pleasure doing business with you!

    Reply from Hillington Motor Company Ltd on 21/09/20

    David having done the job in a franchise dealership like you said when you were younger and having got a true passion for cars and appreciating the effort that goes into the prep,the initial point of contact whether it would be email or phone, I pride myself on going above and beyond to do the best we can for an individual. I loved hearing the story of your job interview and you amazing the dealer principle with your knowledge on there cars, so it was funny that we could laugh about some experiences we have both in counted over the years and being honest and upfront. If something is promised and agreed well that's the way it works, however I know I couldn't come good for pink calipers however the bodyshop came up with an alternative option..dont think I'd have had you paying the balance if I'd had the pink ones....Anyway when you and I were chatting about dogs, cars, food obviously when I heard that you blog..thanks for your kind review on the HMC experience thanks Scott


  • 5

    Great garage, great cars, great people.

    By steve C on 14 September 2020 | Verified purchase

    I would highly recommend Hillington Motors. I had been on the look out for a Mercedes C63 estate for ages and I had seen that they had a beautiful black one, however, I live 260 miles away so I had saved it as a fav and kept on looking. After trying to purchase another one from London that fell through I contacted Scott at Hillington. He was very friendly and helpful and assisted in setting me up with the finance for the car. This was the most I had ever spent on a car, £23k and I needed everything to be spot on. The ad was spot on with a full description and plenty of pictures. I had a Merc C350 to px and I sent through pics and a price was agreed. I arranged to travel up with my merc and come back with the C63. I was trusting Scott that it wasn’t a bad car. I was not disappointed. The C63 was/is awesome. The paperwork was sorted and I came away a very happy man. I even got a cake as it was Scotts Birthday and he was at work! Top bloke, top garage. Worth travelling. Totally happy.

    Reply from Hillington Motor Company Ltd on 14/09/20

    Steve the review that you sent me made me smile and laugh, it was genuinely a pleasure in getting to deal with you face to face, as you said our initial point of contact was from an email through autotrader. I was thankful like you said that the sale fell through on the C63 in London maybe as I said it was fate as the one we had higher spec i.e sunroof and being a Huge music man the harmon/kardon 7g pro logic. I know you had it saved and like you said it's a big purchase for anyone wether it's £2k or £23k if people are fair with me like yourself I will go above and beyond to help in anyway I can. It is certainly refreshing to be called friendly.Well like you rightly said it was my birthday so you were able to have some birthday cake while we concluded all the paperwork while Kooper our four legged member of staff kept you company. I'm so so glad the C63 put a smile on your face and hearing that V8. Glad you put your trust in me as I said I pride myself on honesty. All the best Scott


  • 5

    Mid Life Crisis !

    By graham P on 12 September 2020 | Verified purchase

    Picked up my convertible yesterday. Staff were all very pleasant , knowledgeable and helpful. Very obliging and left us at ease to browse . Arranged a test drive at short notice and did everything promised of them when they said they would. The buying of the car was enjoyable and hassle free . Can’t speak highly enough of all the staff. . Thanks

    Reply from Hillington Motor Company Ltd on 13/09/20

    Hi Graham it was an absolute pleasure dealing with you and Sharon mid life crisis I think there are a few years to go for that... I know that you both spent a good few hours in here that Sunday and my plan was to keep you both here as long as possible so that you both couldn't go and look at the others that you wanted to see. I do know that you came into see one Mercedes however from the minute that you both saw then sat in the E Class convertible, that was it.....listen it wasn't a problem arranging a test drive at short notice, nice for someone to comment on being knowledgeable and helpful i do try my best at blagging it...very much appreciated you taking the time and I love that your friends have commented to you already on your purchase. Please don't be a stranger and the case of Coke a cola is here for collection thanks Scott and HMC


  • 5

    4 series BMW Convertible.

    By STEPHEN C on 26 August 2020 | Verified purchase

    Arrived on a Sunday afternoon and was immediately impressed with the quality of cars at the showroom. A very pleasant and knowledgeable salesman demonstrated the workings of the car. Did not feel under any pressure to buy at any point. Agreed price and a few minor corrections needed on the car quite amicably. Had a small problem with a boot stay after a couple of days. This was replaced by Hillington without any quibbles. All in ,a good car buying experience.

    Reply from Hillington Motor Company Ltd on 28/08/20

    Hi Steve it was so kind of you to write the experience that you found dealing with myself and our garage. Even from that Sunday when you first came in it was so nice to meet you and your partner, I always find as we joked about that the pushy sales attitude just puts people off. As like you people know what there looking for and it’s just trying to make people feel comfortable and at ease and trying to present our cars as best we can. I know you came back with the issue with the boot stay but as I said faults arise it’s how there dealt with I’m a firm believer. Having used you tube to see what that button did I can now use that to for future reference and amaze people. Thanks again Steve for your business and your kind review and listen that beer is owed next time your through in Glasgow thanks Scott.


  • 5

    Jacquer2020

    By ian L on 21 August 2020 | Verified purchase

    From the moment we walked in Scott made us feel at ease and made the buying of our new car a very pleasurable experience No pressure to buy at anytime. Scott went out his way to get number plates with private registration on so we could drive car as soon as we collected it. Would highly recommend Hillington Motors and would not hesitate to use them again . Thanks for a great experience.

    Reply from Hillington Motor Company Ltd on 22/08/20

    Ian it was an absolute pleasure dealing with you and your partner, your right from the minute you walked in I could see you fall in love with your new Jaguar, then when you explained your circumstances about your previous experience else where well that made me laugh how some other dealers can be so dismissive....well thanks to her you found your new Jaguar XF Portfolio, knowing that as soon as you took it out a drive that smile as soon as you both came back said it all. I really apperciate you both taking the time to write your experience that you found with dealing with me and our company. I feel it's best to be as honest as possible and after the stress of the Mercedes key...thankfully we can laugh now. Hope you have a lovely drive to Arisaig and I know your Dad will be so proud. Thanks again and thanks for the wine it was nice to hear i'm the first ever salesman you've bought a bottle for, all the best Scott.


  • 5

    Stunning, prepared to go the extra mile. Recommend

    By james G on 17 August 2020 | Verified purchase

    Scott, representing Hillington Motor Company, was extremely professional, helpful, animated and easy to work with. Not pushy in the slightest, and very willing to listen. Outstanding young man.

    Reply from Hillington Motor Company Ltd on 18/08/20

    Morning Jim, firstly I want to thank you for taking the time to write your review what you experienced...must say it's refreshing to be called a young man been feeling my age. Honestly though thank you and I'm so glad that your wife was as happy as you were when you both came to collect it. I personally think it was the coffee that I made you that sealed the deal. Thanks again and hopefully see you in a few years time. Scott


  • 5

    Honda CRV

    By alex T on 21 June 2020 | Verified purchase

    I bought a used car from Hillington motor company in Rutherglen car salesmen Scott came to speak to both of us (no pressure) ask what we where looking for came to see a Mercedes had look then saw another car they had a great selection of cars but ended up buying a top of range CRV Scott gave us a good trade price for my car it was what I was looking for the car had no parcel shelf but got me a new one with no hesitation deal was done also car got a Full MOT and Service and valet could not have had a better experience all nice staff would recommend this company to anyone l have spoken about changing another car so hopefully we can get another good deal thanks again (Scott )

    Reply from Hillington Motor Company Ltd on 22/06/20

    Hi Alex it was lovely meeting you and your wife Gladys. As you said you came into see a Mercedes and ended up buying a lovely Honda CR-V it was a pleasure dealing with you both and I can sense Alex you would have happily taken most of our stock if you could have without causing a domestic. Happy to help with anything in the future and hope you both had a nice trip to Troon. All the best Scott


  • 5

    Amazing , over the moon with my car !!

    By mark P on 26 May 2020 | Verified purchase

    Fantastic selection of cars and so much better than any other garage I looked at, the cars were in superb condition ! Bought a Kia GT tech, to be honest from the minute I sat in the car I knew I was taking it 2015 but looked barely a year old 🙂 would Def recommend anyone to go and look for themselves, you won't be disappointed! Staff are great very professional in every aspect from start to finish easy to talk to and can't do enough to help . Looking forward to many happy miles in my new car 😁 Thank you Hillingdon motor company 👌

    Reply from Hillington Motor Company Ltd on 27/05/20

    Mark it was a pleasure to get your business and it genuinely goes a long way for you to take the time to write and thank us, I know when you first viewed our car that you had been else where you were sadly dissapionted. Well I'm glad that your enjoying it and it's putting a smile on your face it was so nice to see someone that wanted to take it away there and then. Happy driving and all the best to you all thanks Scott


  • 5

    Great staff very helpful and got me my perfect car

    By Nicola L on 01 April 2020 | Verified purchase

    Great garage staff couldn’t have helped me anymore over the moon with the whole experience and love my new car will definitely buy from these guys again in the future and will recommend them to anyone looking for a new car couldn’t fault them in any way

    Reply from Hillington Motor Company Ltd on 10/05/20

    Thank you for your kind review Nicki and glad your delighted, hope to see you again.