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Customer reviews of Hillington Motor Company Ltd

At Hillington Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hillington Motor Company Ltd

Hillington Motor Company Ltd
5
4.9

Based on 193 customer reviews

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  • 5

    Purchase used Mercedes

    By susan J on 28 November 2020 | Verified purchase

    Purchased a Mercedes from Scott and found him and the company to be very professional during the process from start to finish. His attention to detail was excellent nothing was to much trouble, Would not hesitate to recommend this company and would purchase another vehicle in the future.

    Reply from Hillington Motor Company Ltd on 30/11/20

    Susan I know your first enquiry was a phone call with me and your husband brian and he knew exactly what you were looking for in your next car and I know now that the shortlist was down to a Mercedes slk with a specific spec. When your husband first called me it was unbelievable that you were such a distance away in Wimslow however I knew the area so well... You put your trust in me to pay a holding deposit until you both traveled up to view and test drive it, knowing it was a big purchase I did my best to describe as best I could snd assured you both it was a fully refundable deposit upon viewing it,when you both came up I could see you were absolutely delighted and your smile said it all, I know I had a couple of things to do to put it right for you both but being a man of my word I fully agreed to it. So when you were up on Friday for the Mercedes seeing it with your plate and your reaction said it all. I could have talked about cars all day to you both so all best scott.


  • 5

    Smooth process and great staff.

    By william R on 17 November 2020 | Verified purchase

    Went in to purchase a 3 Series BMW but sadly it was sold out. Was about to leave when I noticed a BMW X3. Bronze with a cream leather interior. A beautiful car indeed and I knew I would be driving it within the week. Staff were fantastic to deal with. Great banter and friendly. No issues at all and he was kind enough to sort out my private plates also. Thank you. The car itself has been awesome to drive. Really comfortable and for a 3.0 litre engine, I haven't noticed a big difference in fuel consumption from my 1.7 Litre Astra I had. Both Diesels. I highly recommend going to HILLINGTON MOTOR Company for your next purchase/s.

    Reply from Hillington Motor Company Ltd on 17/11/20

    William I know that your right you came into see a BMW saloon and ended up going for something completely different...the BMW X3 I know that after you came in and asked about the BMW and said that it was sold, I said feel free to have a look around and think when you looked inside the BMW X3 and saw the condition of the leather and interior and being such a lovely unusual colour. Love that you found us easy to deal with and enjoyed the banter and found me friendly nothing worse than a hard sale, people buy from people. Love that it has hopefully exceeded what you expected with the driving and the fact the MPG too. We are happy to help anything with friends or family in the future. All the best Scott


  • 5

    Amazing Service

    By lewis T on 27 October 2020 | Verified purchase

    Absolutely fantastic, can’t recommend enough! I purchased a BMW 4 series, car was very high quality and was such a easy purchase. Scott is a great guy, and very helpful

    Reply from Hillington Motor Company Ltd on 01/11/20

    Lewis it was an absolute delight dealing with you on that Sunday, I know that you said when you had came in that you had looked at various cars on our website previously and that they were sold and couldn't believe your luck that the BMW 435 GT Coupe had just came in on that Friday as you had paid a deposit on another BMW albeit there's didn't have the M Performance kit so when you saw ours in White with the M Performance kit and red leather it left you in WOW. Think what really sealed it was when the three of us were out driving it you were amazed at the performance and power but also it's looks. So seeing your reaction when you came to collect it was a picture. Thank you for taking the time to reflect on your experience and finding the process easy nice to know you thought I was helpful and certainly made me smile you thinking I was a great guy the is defiantly the memorable saying so thank you Lewis. All the best Scott


  • 5

    Great cars. Excellent service

    By sandra B on 14 October 2020 | Verified purchase

    We were very impressed with the cars that were for sale and pleased with the car we chose. Excellent condition on outside and well valeted. Scott the salesman was very friendly but left us to look round the car on our own. Nothing was too much bother for him and handled all the paper work but showed us exactly what he was doing. We would have no hesitation in commending Hillington Motor Company to our friends and family.

    Reply from Hillington Motor Company Ltd on 15/10/20

    Meeting you Sandra and your husband Joseph was a pleasure, I know when you were in that sunday I left it with you both to fully look over the potential purchase of the Land Rover, when Joe asked me how it was to drive I had assured you both it was perfect as it was a one owner with a full Land Rover service history. I was more than happy being in myself to move the cars and let you both take it out a drive. When you both came back your faces said it all, I know you told me you previously had a Land Rover and missed it so when you drove it you both seemed delighted. I was more than happy to deal with the private plate and do all the paperwork that goes without and when someone is decent I'll go above and beyond. I know really what one you both over though was some chat and obviously the shortbread. Thank you both again and it was a genuine pleasure dealing with you both. Thanks again all the best Scott and thanks for thinking i was friendly nice touch


  • 5

    Honest, Helpful & Great Service

    By rachel C on 13 October 2020 | Verified purchase

    From our first enquiry call right through to the after sales courtesy call checking we had arrived home safely the service and personal touch was 1st class. They were honest and helpful all the way through, the description of the car was spot on. We flew from Birmingham to Glasgow, with a 15 min transfer to the garage it was a fast simple easy purchase and I would 100% recommend this Garage and both sales guys were great. We picked our car up with our personal plates already on the car. We then drove home. 2 days later we had a call to check we had had a good weekend , that our journey had gone well and most importantly to check we were still 100% happy with our purchase! The best service I have ever received whilst purchasing a car.

    Reply from Hillington Motor Company Ltd on 14/10/20

    It is lovely that you Rachel and Dave took the time to write a review on the experience that you both encountered in dealing with me and our business, your right from the first inquiry from Dave then speaking to you both and putting your mind at ease in regard to me getting the Volkswagen MOT carried out and reassuring you both as you were traveling a distance that the car was completely as described as I had previously said I pride myself of being completely honest and up front as people buy from people and it is a trust thing. Seeing both you and your husbands face when you came to the garage made it worthwhile seeing the plate on it. It was nice to put a face to the voices, I do like if a customer has traveled a distance just to just a quick courtsey call and was nice that you both had a nice weekend stay over whilst going home. Glad you found it in your words the best service ever buying a car that means alot. Thanks again Scott and all at HMC


  • 5

    Outstanding Service

    By peter M on 12 October 2020 | Verified purchase

    Visited Hillington Motor Company after spotting their advert on Autotrader, very friendly and approachable staff. No high pressure sales techniques and left to browse around showroom. Bought a Mercedes C250d Estate sport with full MBSH, after an informal test drive. Excellent car and excellent service. Honestly Scot, Scot and Joe couldn't do enough for me. Young Scot helped organise a private number plate online with no hassle They also kept the car in storage for some time as I was working away for 4 weeks at no extra cost. When my wife and I went to collect the car we were delighted. It was beautifully presented and valeted with a full years MOT. Good service, sound advice and completely hassle free. Wouldn't hesitate to recommend them to family and friends. Absolutely brilliant!

    Reply from Hillington Motor Company Ltd on 13/10/20

    Firstly Peter it was a pleasure dealing with you and your wife and it's nice that you felt at ease and like the fact in here there is no pressure or sales tactics as the cars we deal with really sell themselves it's just nice to try and assist someone if I can. Seeing both your faces when you came on Saturday to collect it with your private plate on it and the fresh MOT and the wee bits that we did for it. Thank you both for being so patient that Sunday as you could see how busy we were. Thank you for taking the time to write your review on your experience and your both more than welcome to pop in anytime as you seem to bring us luck. All the best and thanks again Scott


  • 5

    Great service & lovely car

    By JENNIFER H on 05 October 2020 | Verified purchase

    Helpful & friendly service start to finish. Above & beyond from the staff.

    Reply from Hillington Motor Company Ltd on 05/10/20

    Jennifer I know from the first call the it was our two other 2 series convertibles with the red leather, however having assured you that we replace like for like stock. So when I called you the following day to say we had another one coming in that you were quite trusting to pay a deposit without even seeing the BMW obviously subject to viewing and driving it. Well that Saturday when you cam in seeing you face and the smile that it gave you confirmed that you were delighted and seeing your sons reaction to the roof down was great. Thank you for taking the time to write a review on the experinece you encountered from us and glad that the plate just tops it off... Nice to be classed as helpful and friendly all the best Scott.


  • 5

    Top class service

    By RYAN G on 25 September 2020 | Verified purchase

    Excellent experience. Service was brilliant, no pressure to buy anything, helped through the whole process. Could recommend more.

    Reply from Hillington Motor Company Ltd on 26/09/20

    Ryan I know you came in that Saturday to see the BMW 4 series that the customer was in to collect how ironically . However I know you had been to another garage to buy a BMW 3 series M Performance and it was sold that morning so maybe it was meant to be! buying our red one. Taking it away with your plate just put that personal touch on the car and seeing you and your girlfriends face was a picture. I do like that you felt at ease and there was no pressure as personally there is nothing more off putting...thank you so much for taking the time and enjoying the experience of buying for us as a buisness. All the best Scott


  • 5

    Excellent car buying experience

    By gary M on 25 September 2020 | Verified purchase

    Welcoming atmosphere, friendly & knowledgeable chat about of aspects of the car business, happy to help in anyway possible.

    Reply from Hillington Motor Company Ltd on 26/09/20

    So glad Gary you found it a welcoming atmosphere even on a hectic Friday morning, I found you and your dad both extremely chatty and easy to deal with albeit with had different views on the views on football however I knew the Skoda VRS would make you smile and the fact that your a real petrol head at heart. I know there were a couple of things that I agreed to get for you prior to collection however I pride myself on honesty and being as good as my word so they were here for you even the green VRS badges for you that I know would make you smile and a slight chuckle. All the best to you and look forward to seeing some of the personal touches to your VRS in the future. Thanks Scott


  • 5

    Professional, welcoming and pet friendly 🐶.

    By louise T on 25 September 2020 | Verified purchase

    Very welcoming friendly environment. Very professional, pet friendly and great with my kids. My car was immaculate when I collected it and all staff were friendly

    Reply from Hillington Motor Company Ltd on 26/09/20

    Louise as soon as you your husband and your two daughters came in on Saturday and saw that Range Rover in that colour especially when the sun hit it that was it you were sold....I think the fridge sealed the deal. However Louise I think wee Nicole was the boss and when she pestered you to buy it that was it. Glad you found us friendly and young Kooper our four legged member of staff certainly appreciated the attention from you and your girls. Always nice to be referred to as professional must say it's usually a blag...nice though you though friendly with wee gizzy and your kids. The five of you are more than welcome to come back anytime and being dog friendly Kooper will look forward to seeing wee gizzy and Nicole again. Thanks for taking the tome to express your experience and you smile said it all driving away. Thank you all so much Scott Kooper and All HMC