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Customer reviews of Hillington Motor Company Ltd

At Hillington Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hillington Motor Company Ltd

Hillington Motor Company Ltd
5
4.9

Based on 193 customer reviews

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  • 5

    By edward connelly on 14 May 2022 | Verified purchase

    Amazing, efficient service from Scot. Everything he said he would do he delivered. Bought myself a beautiful 2nd hand Peugeot RCZ, looked like it had just came out the factory when we picked it up. If looking for a car go to Hillingdon Motor Company, wish I had went there years ago.

    Reply from Hillington Motor Company Ltd on 15/05/22

    Ed it was so nice of you and Michelle to write the true reflection you encountered in the buying process of your Peugeot RCZ. When you came in that Saturday I know you had been else where looking at another RCZ however you were very disappointed in the presentation of there car. I am a firm believer in you sell on the merits of our business and the way we present our cars. We have traded over 13 years and work hard to present our cars the best we can. i.e paint, alloys, detailing its the small touches and first impressions are key. When you were in you said your work mate bought his daughter an Audi a3 six years ago and within five minutes I remembered him as its nice to work hard and get repeat or recommended business. Glad you love your Peugeot and so glad you found the experience easy and found me efficient. Happy to help next time round thanks Scott.


  • 5

    Highly recommended

    By Anonymous on 13 May 2022 | Verified purchase

    Great service throughout we love our new car. The team at Hillington so helpful delivering the car to us and even a check in call later on in the day to make sure we were happy.

    Reply from Hillington Motor Company Ltd on 13/05/22

    Jill I know I never met you, it was your partner Martyn that I dealt with and that he was buying the BMW X3 on your behalf. When he first called I didnt think I could do a deal with the trade in. When Martyn came in he spent a long time looking over both the X6 and the X3. The X3 in question had only 24k miles for a car of 9 years old and one owner along with a full BMW service history. These are the type of cars we pride ourselves on buying it even as I pointed out had four almost brand new Pirelli tyres, so it was a big decision. I know you had both moved upto the isle of Bute so we were more than happy to meet you at the ferry terminal. I am delighted when I spoke to you both on the phone how happy you were and that Martyn made the right choice. I will make sure your treasured Beetle goes to another good home, all the best on the road trip and pop in for the JD when your passing all the best Scott and HMC.


  • 5

    Amazing, a dealership you can trust!

    By Anonymous on 14 April 2022 | Verified purchase

    Recently purchased a car from this company and had one of the best experiences in many years of car buying. I found both Scott's to be very helpful and had an incredable eye for detail. The whole experience was not only without pressure or stress, but very enjoyable. Great cars, great attitude and a joy to do business with.

    Reply from Hillington Motor Company Ltd on 15/04/22

    I know Derek that the Jaguar XJ was your dream car and that you had been looking or the Sovereign model with a nice mileage and full service history for a considerable time. Having never dealt with each other you put your trust and faith in us to get the car to you and make sure the process was as easy as possible. We work tirelessly to buy one owner cars with a full comprehensive service history. I know there were a couple of minor issues prior to buying the XJ. Well as agreed we work hard to put everything right and have you in your dream car with as hassle free to you as possible. It was so nice chatting to you over the coffee chatting about all aspects of fishing to camping and hopefully one day you will see me with a nice salmon. Glad you are happy in the couple of months of owning the Jaguar and it is nice that you picked up on our eye for detail as attention to detail is critical and it should be an easy stress free process. Thank you for your kind review Derek and anytime your passing pop in for a coffee thank again, Scott.


  • 5

    By jonan dermont on 05 April 2022 | Verified purchase

    My experience with Hillington has been excellent, the aftercare has been above and beyond, ran into a few unforeseen issues a short time after taking ownership, Scott organised the issue to be fixed without hesitation, cant recommend them enough... thanks again Scott

    Reply from Hillington Motor Company Ltd on 06/04/22

    Jonan it was so kind for you to write a review based on the BMW that you bought and about our after service. See we pride ourselves on buying low mileage low ownership cars and every we have on the forecourt is bought hand picked for these reason. When we first spoke I straight away could tell you were from south Africa and telling you it is one of the places that I would love to visit especially table mountain so it was nice to hear your recommendation's. I know roughly a week after you took the the BMW away you had an issue with the parking sensors. I could only apologize however as I said faults arise in all walks of life....However its how you deal with the issue and people respect honesty. If you deal with it in the right manner and rectify the issue. We were happy to put the parking sensors right having had this independently checked. Wish you all the best with your new BMW and I was happy to recommend plenty places around Scotland to visit. Thanks for your true reflection Scott.


  • 5

    Very pleasant experience and very happy with my new second hand car.

    By alan cochrane on 19 March 2022 | Verified purchase

    Great find via AutoTrader, from my initial contact with Scott to finalizing the deal they could not have been more helpful or friendly. Car purchased was a Honda CRV which had a very impressive history as do all the cars on their forecourt. I would have no hesitation in recommending them to anybody who is in the market for a quality secondhand car.

    Reply from Hillington Motor Company Ltd on 19/03/22

    Alan it was an absolute pleasure dealing with you and Liz. From last Friday when you both initially came into see us and have a look at the Honda CR-V. I know you had travelled a distance and had saw our car on autotrader. Lets be honest as we said first impressions are key from the presentation of the vehicle to the way that you deal with someone. Lets be honest people buy from people and everyone is completely different. I know there were a couple of things to do to the Honda prior to it leaving and we were happy to address these. I know you left a deposit which I agreed to be fully refunded if you decided against it. Well when you said a couple of day later you were both happy to proceed we put the wheels in motion. Seeing both your faces with the plate on the car and how happy with it you both were makes it worthwhile. So glad you noticed and commented on our cars everything we have is hand picked to the spec and the history, lovely to hear Liz say I restored her faith in used car dealers all the best Scott and the offer of a coffee is always here.


  • 5

    The most trustworthy and reliable place to buy your next car

    By Mayank Sakshi on 04 March 2022 | Verified purchase

    Scott at Hillington is a great person. He's very helpful, honest and most of all reliable. We have purchased 2 cars from Scott and we have been very satisfied and happy in both of our transactions with him. We bought our 1st car from him and went back to him for our next one, because of his excellent service, customer commitment and honestly. He's very friendly and you would feel welcomed at Hillington always even if you are just walking to have a look at various options available with them. 5 stars all the way to Scott and Hillington.

    Reply from Hillington Motor Company Ltd on 04/03/22

    Mayank firstly it was lovely meeting you and your wife 9 months ago when you both had just arrived in Glasgow from India, so that was a big commitment for the Mercedes C Class and you were both so friendly and nice to chat to. I know that the insurance was a bit of a shock but happy to help as best I can especially when people are so nice and easy to get on with. When I got a call a few weeks ago for a BMW X1 i never realised it was your wife until you both came in. I was more than happy to show you round albeit that the BMW X1 was sold, so having made you both a coffee and showing you various 4X4s I showed you a Mercedes ML that I had taken back in from a repeat customer as we pride ourselves on people coming back to our buisness. As you said I would describe myself and the garage as honest, trustworthy and decent most of all reliable. So knowing your family were coming over from India you needed a bigger car so I thought the ML was perfect and you both couldnt believe its by the condition. Well I hope you both and your families having many adventures in the ML and you know your both always welcome for a coffee and Mayank like me love a good whisky I owe you one. Glad you found me friendly and honest all the best, Scott


  • 5

    Great service, professional friendly staff.

    By claire mann on 19 February 2022 | Verified purchase

    Great service. So many Beautiful high end motors to choose from. I Picked up my new car and it was immaculate (like new) The salesman Scott was brilliant. Very professional and friendly. Will definitely use this company again and would recommend to others.

    Reply from Hillington Motor Company Ltd on 20/02/22

    Claire it was a pleasure to deal with you, from the first contact to yesterday you collecting your BMW 1 series you were so friendly and easy to chat too, as you probably knew in speaking to me over the phone you being in Aberdeen and us in Glasgow actually in Rutherglen not far from where you grew up funnily enough that I like to chat. So when your brother popped into see the BMW on your behalf you were happy to transfer a deposit based on the pictures and him viewing it, seeing your face yesterday when you saw your new BMW for the first time said it all and having things like your plate on it and setting up the blue tooth personally its the small touches. I'm glad you found me friendly and professional. Thank you for commenting on our cars and presentation, happy to ever help in the future and I owe you a bottle of Prosecco or Gin, all the best Scott


  • 5

    Superb, could not have asked for a better service.

    By Chris C on 12 February 2022 | Verified purchase

    Excellent service from start to finish. Having read all the reviews I was confident that I wasn’t going to be disappointed with Hillington, and I certainly wasn’t. Even though I’m overseas at the minute, Scott made the whole process seamless, going way beyond what I expected - even picking my wife up at the Station when she came to collect the car. Wouldn’t hesitate to recommend, and will certainly be in touch when we need our next car. Thanks again Scott, pop in next time you’re in the Lakes!

    Reply from Hillington Motor Company Ltd on 12/02/22

    Chris thank you so much for taking the time to explain about the process that you received from me and our business. I know from our first call on the Land Rover Discovery exactly what you were looking for. When we spoke it felt i was accurate in the description as honesty is the best way. When I knew you were keen and knew what you were looking for I was happy to give you my personal number so I could send you a whattsapp video of the Discovery and pictures of all the service history, We pride ourselves and work hard to buy low mileage fully serviced cars with as little owners as possible, it's a team effort. Having taken a deposit from you all the way 3500 miles away in Qatar knowing your wife was coming to collect it, I wanted to make sure it was a one way trip and she would feel at ease and delighted, so small touches like picking someone up from the train station/airport makes the deal and transition as easy as possible, So glad you liked all the reviews as like you these are verified from autotrader and I always like to put a personal responce having dealt with the first conatct/call to the final handover. When you mentioned you were based when home in the lake disctrict I could have spoken all day Look forward to one day buying you a beer or whiskey, thanks again Jo and Chris. Scott


  • 5

    Outstanding Customer service

    By Anonymous on 09 February 2022 | Verified purchase

    Outstanding Customer Service. I had contacted Hillington Motor Company early Friday morning regarding a BMW. Thanks to Scott By Friday Evening I was driving the car home. My circumstances were such I required a vehicle ASAP. Scott and his team were fantastic and even stayed open late on a Friday evening to get everything sorted. The car itself is fantastic with full years MOT for peace of mind. You can tell the vehicles at Hillington motor company have been carefully selected. I've been so impressed by the vehicle and service from Hillington Motor Company that my wife who is looking for a new car is looking at the vehicles on their website. Would 100% come back to Hillington for my next vehicle.

    Reply from Hillington Motor Company Ltd on 09/02/22

    Harry thank you for taking the time to write such a kind, honest review based on the experience that you found dealing with us as a business. In here we pride ourselves on no pushy hard sales we pride all of our presented to the highest standard possible, everything in here is hand picked and we work hard to buy the right cars with the right stories. First impressions are everything and work to our advantage. I know i left it to you to have a look round the BMW and then when you came into the office and we got chatting and you commented on our selection. When you said you needed something ASAP e usually work on 3/5 days however we pulled out all the stops for you Harry. Thank you again and if you need anything in the future or your wife happy to assist. All the best, Scott.


  • 5

    Highly recommended

    By jon verrall on 02 February 2022 | Verified purchase

    Bought my Jaguar from Scott, stunning service this despite me buying online with no viewing because i am in Kent and they are 500 miles north in Glasgow. The car was delivered and was exactly as said, its beautiful and i cannot thank them enough. I will definitely be looking again at their stock in the future when i change a vehicle.

    Reply from Hillington Motor Company Ltd on 02/02/22

    Jon firstly thank you for taking the time to explain about your experience that you got when buying the Jaguar XJ. I know we never dealt face to face and it started from our initial call to when you took possession of your XJ. I know the real deal breaker when we spoke on the phone was that the Jaguar had once been on the front page of a Jaguar owners magazine as I told you we took it in as a trade in and the chap that had it previously was a Jaguar enthusiast. It was great you managed to get a hold of that. Much to my suprise you said that one day you'll put a face to the voice. So when a Jaguar pulled up outside our garage the other day and you said I'm looking for a trade in.....as soon as I saw the plate it was great to meet you and your wife and shake your hand thanking you for the business. Anytime your in Glasgow pop in thanks again Jon, Scott.