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Customer reviews of Hillington Motor Company Ltd

At Hillington Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Hillington Motor Company Ltd

Hillington Motor Company Ltd
5
4.9

Based on 193 customer reviews

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  • 5

    Great service and good choice of cars

    By audray H on 15 November 2019 | Verified purchase

    I was recommended to this garage by a friend who had bought through them before and they had a great selection of cars. The showroom and choice of cars was impressive, the sales guy Scott was very helpful and knowledgable. He gave us the keys to test drive the car and nothing was too much trouble. There was no pressure to make a decision there and then and he offered to put the car on hold For me until I got back to him. He also agreed a good price on the car with a few added extras. Having been round several garages and dealt with some pushy sales guys i felt dealing with Scott and the staff here was so much easier. I would definitely recommend Hillington Motor Group if you’re looking to buy a new car and if they don’t have the car your looking for they can source you a specific make if you just tell them.

    Reply from Hillington Motor Company Ltd on 11/05/20

    Hi Audray, Firstly thanks for taking the time to review and express your delight in what you experienced from us and the fact you had been in shall we say bigger dealerships than our's and felt let down at the service means alot. We do like to try to make an imppresion whether it's the way the garage is presented, the cars looking at there best or the office gleaming and without being pushy or overbearing we try to deliver the best service, as i said i try my best with my knowledge however if i don't know as we joked it's best to be honest. Don't let my nose decieve you. All the best and there is always a coffee available take care Scott


  • 5

    Great service

    By chris M on 15 November 2019 | Verified purchase

    I bought my car from these guys recently and I can genuinely say good things, to be honest I had seen similar cars slightly less expensive but when I compared cars there was a clear difference in quality and presentation, everything was made simple and transparent, they organised a very competitive finance rate... wouldn’t hesitate to recommend to my family and friends

    Reply from Hillington Motor Company Ltd on 11/05/20

    Chris it's always welcomed when someone take the time to thank us as we try our best to present the cars to the best we do from wheels, paintwork the photos the advertising to the way you are met and dealt with when you visit us. Your right Chris you did see two cheaper examples before you bought from us but as you rightly said you were happy to pay that more knowing when you took it away from us all you would recieve was complimets from your friends and family and yes you did push us for some may say an unbelievable finance packagae however that is what we pride ourselves on doing making customers happy. All the best the HMC team


  • 5

    First Class Experience

    By alan G on 15 November 2019 | Verified purchase

    This is the second car I have bought from Hillington Motor Company. The customer service is always first class and my purchase went through very smooth as expected. Would highly recommend.

    Reply from Hillington Motor Company Ltd on 11/05/20

    Hi Alan it was lovely to see you back and lets hope when the time comes your back again. Thanks Scott


  • 5

    RETURN CUSTOMER - THIRD PURCHASE

    By susan R on 15 November 2019 | Verified purchase

    This is the third vehicle I have bought from Hillington Motor Company in the last few years. Firstly I bought a Volvo from them, and then when the time came to replace my Volvo my first port of call was Hillington and I am absolutely delighted with my A class Mercedes. When my daughter was looking for a new car my first thought was Hillington, being of a younger generation she new exactly what she was looking for and was delighted that they were able to provide her with an Audi which matched her specific requirements. As we were two women it was so nice to see the same sales men still working there and made us feel very at ease they were again extremely helpful, non pushy but totally put us at ease and made the purchase totally hassle free. Both Scott’s were very friendly and yet totally professional. Definitely worth a visit if you wish to purchase a car and feel that you are making a special purchase. Great to be able to take my dog with me as they are now dog friendly.

    Reply from Hillington Motor Company Ltd on 10/05/20

    Hi Susan, it is always a pleasure and this is exactly what we as a business pride ourselves on our honesty and integrity. The fact that you have bought your current and your previous car from us is lovely to see and we were happy to help assist your daughter. The team loved how down to earth you are and are glad you like our new key member of staff young Kooper....all the best Scott


  • 5

    RS5 purchase

    By gary M on 14 November 2019 | Verified purchase

    Bought my new RS5 from these guys, better service than my local Audi dealership, car was cheaper and also had a much bigger spec , very knowledgable and helpful staff, delighted :)

    Reply from Hillington Motor Company Ltd on 11/05/20

    Gary we knew from when you first told us about your experience else where that you knew exactly what you were looking for and the exact spec and what you had to spend, so glad that we even managed to get you the colour of RS5 of your choice and it turned out alot less hassle and had the pan roof like you idealy wanted. No doubt we will hear or see you again, thanks all the team


  • 5

    Great garage, Great service ,Great people

    By craig F on 14 November 2019 | Verified purchase

    Dealt with a young man , very charming fellow who had a lot of knowledge about cars great to deal with i will be going back here in the future

    Reply from Hillington Motor Company Ltd on 10/05/20

    Hi Craig , must say it's certainly refreshing to be referred to as a knowledgeable young man and we will be happy to welcome you back any time. All the best and cheers Scott


  • 5

    Car buying experience

    By scott R on 28 September 2019 | Verified purchase

    The guys at Hillington were friendly and professional, I didn’t feel pressured to buy a car , they got me a good deal on the car I wanted.thanks to scott and scott.cheers scott


  • 5

    I would buy again from this Car Company

    By KENNETH M on 26 September 2019 | Verified purchase

    Bought a new car for me at Hillington Motor Company. Found the owner to be knowledgeable and friendly. I had a problem with the car window within the first week of getting the car. I took the car back and Hillington Motor Company sorted the failed window motor without a problem.

    Reply from Hillington Motor Company Ltd on 12/05/20

    Kenneth that was very kind of you to take the time and write a review, like you said there was a slight issue with a window motor and i was happy to have you dropped home and then have your BMW into the garage the next day and drop it through to you when it was rectified, it was a pleasure to drive through and we do try our upmost to help thank you for your business hope your enjoying the roof down. Scott


  • 5

    Excecutive Service

    By DONN E on 23 September 2019 | Verified purchase

    First class service from all at hillington motor company. Very professional service and hassle free. Everything that we discussed about the car was carried out and I would highly recommend to my colleagues and friends using this company for their next car purchase. Very happy indeed with the car. Thanks

    Reply from Hillington Motor Company Ltd on 12/05/20

    Don you and your wife were a pleasure to deal with i hope your all enjoying the lovely Mercedes, we do try and make it as hassle free as possible. Scott


  • 5

    My Visit to buy a Mercedes Benz at Hillington

    By darren D on 21 September 2019 | Verified purchase

    No pushy sales people, let you look and only touch base if you need assistance or questions answered which is what I like personally . Great selection of cars and all looked in good to excellent condition. Very friendly and make your visit feel personal to you. I dealt with SCT, a chatter box like myself. Knew his stock, knew his cars. Felt he was as honest as sales men as salesmen can be.... test drive no n questions about buy buy buy, just let me drive the car. No gimmicks no push. Bought a 2015 Merc... great condition and they set it all up and all I needed to do was basically pay for the car. Would definitely recommend a visit, wasn't a poor car to be seen and the sales pitch I thought was 10 / 10... leave me to decide if it's for me or not. Obviously it was. Will definitely recommend and return in the future. Thanks Hillington

    Reply from Hillington Motor Company Ltd on 12/05/20

    Darren your right we were very similar both loved to chat and I knew you would love the sound system in the Mercedes and yes I despise pushy buy buy buy sales chat to be honest I think as a business it should be like the way you expect to be treated yourself. Glad you considered me to be honest I personally pride myself on this. Always nice to hear that you liked the hard work that goes into our presentation. Thanks again Darren and anytime your through this way i'm happy to make you a coffee for some more of that beautiful cheese it was as good as you promised and havent had as nice since I saw you I was lovely with a couple of glasses of Red...Cheers Scott